May 11, 2026
Outlook AI email assistant setup for Microsoft 365: OAuth consent, shared mailbox scope, training, draft-first rollout, and safe escalation — with Gmail comparison links.
Read article →May 11, 2026
Train an AI email assistant with clean support data, brand voice examples, review loops, and rules that keep customer replies accurate.
Read article →May 11, 2026
Prepare a knowledge base for AI customer support with clean policies, canonical URLs, redacted examples, update owners, and quality review loops.
Read article →May 8, 2026
Set up a Gmail AI auto-reply that writes complete replies in your voice — not vacation messages. OAuth, training, draft mode, and safe auto-send in 30 minutes.
Read article →May 2, 2026
Copy-paste apology email to customer templates for bad service, outages, billing errors, and shipping delays — plus a 4-part framework support teams use before they hit Send.
Read article →Dec 28, 2025
Connect CXassist to Slack, HubSpot, Stripe, and Shopify: what each integration adds to AI-drafted replies, setup steps, safe defaults, and what to turn on first.
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